Zaion
Activité
Zaion is the French leader in conversational AI solutions for customer services in the banking and insurance sectors. With over 150 active voice bots and 25 million calls handled annually, Zaion combines advanced technological expertise with deep industry knowledge to revolutionize both the customer and agent experience.
Testimony
“Our growth, now bolstered by the support of 115K, highlights our ability to deploy trusted, consistent, and responsible AI at scale, all while ensuring full compliance with the most rigorous European regulations. Every day, our customers and partners reaffirm that our deep sector expertise—particularly in banking and insurance—combined with our cutting-edge technological innovations, drives the ethical and transparent transformation of their customer services. Keeping the human element at the centre of our approach and simplifying the daily lives of customer advisers is embedded in our DNA.”
Stéphane Fontana, CEO

Zaion
Zaion is the French leader in conversational AI solutions for customer services in the banking and insurance sectors. With over 150 active voice bots and 25 million calls handled annually, Zaion combines advanced technological expertise with deep industry knowledge to revolutionize both the customer and agent experience.